Branch Service Officer / Universal Teller at Faysal Bank Limited Rawalpindi

Branch Service Officer / Universal Teller

Faysal Bank Limited - Rawalpindi

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To Manage the Cash and other Financial Transactions over the counter and ensure delivery of quality service. Efficiently and effectively manage / handle / authorize Front / Back Office transactions, as well as manage the activities related to Remittances, Clearing and Collections of the Branch in line internal SOPs and Prudential Regulations. Also responsible for checking of EOD reports of Cash and Back Office as well responsible for ATM Daily Replenishment / Balancing with GL Account

• Perform all customer / branch financial transactions as per Delegation of Authority (Financial Limits)
• Maintenance and record keeping of MIS related to cash / NPB as directed by the regulators / SOPs
• Extraction, checking and monitoring of branch operational reports
• Cash sorting and maintenance as per SBP guidelines.
• Process Inter Currency Conversions / Transactions Over the Counter
• Ensure efficient and errorless service delivery at counter as per Regulatory Laws and SOP.
• Monitoring of overdrawn accounts/Dormant Accounts/Daily transaction List
• Periodic / end of day counter cash balancing
• Manage physical cash in hand ensuring nill shortage / excess as per GL
• Raise Suspicious Transaction Report (STR) as and when required
• Adhere the branch / counter cash ceiling to avoid additional insurance cost and risk
• Cash payment & receipt analysis to maintain effective control over cash ceiling under approved/prescribed limit
• Responsible for fund transfer entries and utility bills through cheque/drop box
• Processing and recording of outward / inward local / USD, same day clearing/ inter-city collection
• Outward Bills for Collection (OBC) and Foreign Bills Collections
• Issuance / Cancellation / Handling of Lost reported cases of Pay-order & Demand Drafts (LCY/FCY)
• ATM cash replenishment, claims handling and reconciliation with GL Account
• Impress Account Management (Petty Cash)
• Processing of Western Union / Faysal Rapid Cash Transactions on System and Record Keeping
• Regular Monitoring and Balancing of Branch suspense accounts / Imprest accounts
• Refer potential clients for cross sell activities
• Handling of National Prize Bonds
• Responsible for managing Cash Shipments IN / OUT
• Sale / Encashment of Government of Security Bonds
• CDR Payment
• Custodian of vault keys / security stationary
• Any other Banking activity assigned by the Supervisor

Required Skills

Team Player, Interpersonal relations, Excellent communication skills, Team Effectiveness, * Good customer handling/service skills, Familiarity with SOPs/Prudential regulations

Job Type: Full-time

Experience:

• Customer Service: 1 year (Required)
• Cash Handling: 1 year (Required)

Education:

• Bachelor's (Required)https://www.indeed.com.pk/Daily-jobs-in-Punjab?vjk=ad8d5860bc31374b